Terms and Conditions.

100% Satisfaction. We believe 100% in the products we sell. If you are not satisfied with your purchase you have 30 days from purchase date to return the product to us. Due to the nature of ski wax, this guarantee does not apply. However, you may return unused wax. Your satisfaction with your purchase is our main concern. This guarantee is in addition to any provided from the manufacturer. Under special circumstances our 100% Satisfaction policy may not apply (i.e., mounted skis and closeouts).

Manufacturer Warranty Terms and Conditions. Many companies offer a limited warranty on the products they make. Warranties vary by Manufacturer and product, so check with Manufacturer for the specific policy. Most Warranties do not cover damage caused by misuse, abuse, neglect, normal wear-and-tear, or other cosmetic blemishes such as chips and scratches in the paint. To file a warranty through Skiguys.com/Sports Rack Ltd you must have a sales reciept. The responsibility lies with you for having a store sales receipt, and without this receipt no replacement can be made. You are responsible for shipping the Warranty items to us and for shipping the product back to you. You may be charged for installation fees including but not limited to binding mounting or installing baskets and handles onto replacement shafts.

 

Return Conditions & Policies

- Item must be returned within 30 days of purchase
- Item must be in new condition with all original packaging
- Closeout skis which have been mounted may not be returned
- All other mounted skis will incur a 15% restocking fee
- Closeout and Sale merchandise may only be returned for instore credit

Returns. Returns and refunds are only available within 30 day of purchase. If you need to return an item to us please package the item carefully and enclose a note explaining the reason for your return (please be specific). Send the package postage paid and insured to us (we will refuse any postage due on package deliver ). We will then exchange, credit your account, or refund your money, whichever you prefer for the merchandise amount only. Exchanges will incur shipping fees for the exchanged item to be returned to you. Return Address is Below:

Returns Sports Rack Ltd./ Skiguys.com 315 W. Washington St. Marquette, Mi 49855

Item Availablilty. When Items are getting low we try our best to maintain an accurate inventory, but at times our inventory may be off and we may be sold out of a particular item. Our online inventory is updated at least daily, but between instore business and mail orders, we may sell out of a particular item. If an item becomes unavailable we will notify you imediately and back order if possible. Some items such as close outs will not become available again.